Ordering custom mugs: what you need to know
Choose your mugs
- Ceramic Mug 11oz — from £8.99
Sizes: One Size. Colours: White.
What the price includes
The price on each product is per item and includes printing your design. Delivery is added at checkout.
Artwork
Upload PNG, JPG or SVG files up to 10MB. A high-resolution PNG with a transparent background suits most full-colour prints, and around 300 pixels per inch at the printed size is a useful target. See our artwork guidelines.
Delivery
Standard UK delivery is £4.99, or free when your basket reaches £75.00. Express delivery is £7.99. Production and delivery times are explained on our shipping page.
Your photo, logo or message
Upload a photo, logo or message in the design tool, position it in the preview and check how it looks on the mug before you add it to your basket. Open the design tool
Gifts and office mugs
Order a single personalised mug as a gift, or a batch of branded mugs for your office or team. For larger quantities, send the number of mugs and your artwork for a quote. Bulk orders · Request a quote
Delivery
After dispatch, Standard delivery takes 3–5 working days and Express 1–2 working days. If you need your order by a particular date, contact us before you order. Shipping and delivery · Contact us
How to order
- Pick a product.
- Open the design tool, upload your artwork and position it in the preview.
- Check the preview, add it to your basket and pay at checkout.
- For larger orders or several designs, request a quote or see bulk orders.
Custom-printed items are made for your order, so change-of-mind returns aren't normally accepted. See our returns policy.
Custom mug FAQs
How much does one custom printed mug cost?
With printing included, the Ceramic Mug 11oz starts at £8.99. Standard delivery is £4.99, free when your basket reaches £75.00, and Express is £7.99.
What size and colour is the mug?
The Ceramic Mug 11oz is an 11oz ceramic mug, available in White.
Can I put a photo, logo or text on a mug?
Yes. Upload a photo, logo or message in the design tool and check the preview before ordering. Open the design tool
Is there a minimum order for custom mugs?
No, there is no minimum. You can order a single mug, or request a quote for a larger batch. Bulk orders
Can I order branded mugs for my office or business?
Yes. Send the quantity and your artwork through a quote request, and we will price the whole order. Request a quote
How long does mug delivery take?
After dispatch, Standard delivery takes 3–5 working days and Express 1–2 working days. If you need your order by a particular date, contact us before you order. Shipping and delivery
